How can I request a quotation?
You can request a quotation via the quotation form. You can find the form here.
You will receive the quotation by e-mail. After agreement you receive an invoice.
How can I place an order?
You can mail your order to studio@thecartonnerie.com.
You will receive an invoice by e-mail. After you have paid the invoice, I will schedule the order.
What is the delivery time for the customized products?
I make every product by hand with the highest quality requirements.
The average production time is around 5-6 weeks.
Do custom products come with a USB?
No, you can order the USB's seperately with your box.
What colors of fabric can I choose from?
You can find the different colors of fabric here.
What colors of ribbon can I choose from?
You can find the different colours of ribbon here.
How do I submit my logo for printing on vellum?
I would like to receive your logo as a jpg file in the color and size of the final print.
In which fonts can you print text?
I can print all Word fonts. I can also download fonts.
Please indicate which font you would like when placing your order and I will see if it's in my collection or if I can download it.
How do I submit my logo for foil printing?
I would like to receive your logo as a vector file (.ai or .eps) and .jpg in the desired format.
Which colors of foil can I choose from?
You can choose from gold, silver, rose gold or copper foil.
Which fonts for foil printing can I choose from?
You can find the different fonts here.